Our Commitment to Care
Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, do not hesitate to speak with your nurse or the nursing supervisor. If you feel that your issue wasn’t resolved, please contact our Patient Advocate at ext. 4455 or 434-348-4455 with your compliments, complaints, or concerns. You may call at any time during or after your stay.
In addition, you have the right to file a complaint or concern with either or both:
Virginia Department of Health
Division of Licensure and Certification
9960 Maryland Drive, Suite 401
Richmond, VA 23233-1485
800-955-1819
www.olc.complaints@vdh.virginia.gov
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1-800-994-6610
complaint@jointcommission.org