Business Office Hours
Monday-Friday – 8:00 am to 4:30 pm

Cashiers Window
Monday-Friday – 8:30 am to 4:15 pm

General Billing Information
The Business Office bills insurance as a courtesy to our  patients.  Payment for services rendered at Southern Virginia Regional Medical Center is ultimately the patient’s responsibility.

Billing Information Provided to Patients After Rendering Services
An itemized statement will be provided to all patients upon request.  This is not done as a standard procedure.  It is only done upon request.  The same also applies to itemized bills.

Billing Policy For Patients Without Insurance or Partial Coverage
Any portion of a bill which is not covered (deductible and/or  co-payments) by insurance is expected to be paid at the time of service.  Should payment not be made at the time of service, payment in full is due upon receipt of the first bill.

Payment Arrangements – Credit Extensions
Payment in full is expected on all non-insured balances at the time services are rendered.  Realizing that this is not always possible, Southern Virginia Regional Medical Center will accept interest free monthly payments provided the patient proves inability to pay in full through the following Financial Analysis Form.  Once a patient has proven inability to pay in full, arrangements may be made to accept installment payments up to 12 months from discharge.  A deposit will be requested.

Questions Regarding Your Bill
You may receive a separate bill from your radiologist, pathologist, ER Physician or other physicians who provide medical services on your behalf.  Should you have any questions regarding these bills, please contact the physician billing office at the phone number on that particular bill.

If you have questions or need information concerning your hospital bill please call the corresponding Customer Representative.

Business Office: (434) 348-4410
Cashier: (434) 348-4404
Medicare Billing Rep.: (434) 348-4401
Blue Cross Rep.: (434) 348-4403
Medicaid Rep.: (434) 348-4402
Commercial Ins.: (434) 348-4405

Medicare Beneficiaries

This is to inform you that the care and services you will receive during your hospital stay are subject to professional medical review.  Benefits available, including both admission and length of stay, are dependent upon determination of medical necessity through the review process.  In addition, federal law requires that institutional care provided be reviewed on a continuing basis to ensure that patients are receiving adequate and appropriate health care services.